SERVICES
What we do
Eight services across the delivery lifecycle. Each one can be bought on its own, folded into a dedicated team, or run as a managed scope.
Application Development
Platform configuration, custom build and extensions — workflows, scripts, forms, portals and reports. We work inside your standards, branching model and release calendar rather than bringing our own.
TYPICAL SCOPE · CONFIGURATION · CUSTOM COMPONENTS · PORTAL BUILD · REPORTS
Integration Services
Connecting the platform to everything around it — payments, GIS, finance systems, identity, document management. API design, middleware configuration, error handling and reconciliation.
Typical scope · API build · middleware · error handling · monitoring
Data Migration
Legacy extraction, profiling, mapping and load, with reconciliation at every stage. We build the migration as repeatable scripts so a dress rehearsal can be run as many times as the cutover needs.
Typical scope · profiling · mapping · trial loads · reconciliation
QA & Test Services
Functional, regression and performance testing as a standing capability rather than a phase. Test case libraries stay with the platform, so each release is checked against what shipped before it.
Typical scope · test design · regression suites · automation · UAT support
Application Support
Day-to-day service desk work — intake, triage, classification, resolution and release support. Tickets are timestamped at each stage so response and resolution times are measurable rather than estimated.
Typical scope · intake · triage · L2/L3 resolution · release support
IT Service Desk
First-line support for your people — access and account requests, laptops and devices, mailbox and collaboration tools, and triage of everything else to the team that owns it. Your users get one place to ask; your engineers stop being the help desk.
Typical scope · L1 triage · access management · device and mailbox support · escalation
Managed Services
A defined scope we own outright against agreed response and resolution targets, with monthly reporting. An implementation builds and launches the platform; this keeps it running and improving afterwards.
Typical scope · owned queue · SLA targets · monthly reporting · backlog
Not sure which you need?
Describe the gap and we’ll tell you which of these fits, what it would cost, and how quickly we could start.
We also run transactional finance and administration work for companies’ own back offices — finance and accounting support.